KIYOKI SERVICE & SUPPORT
Built for your market.
Backed by our team.
Practical support for distributors and importers — from model selection and branding to export coordination and after-sales enquiries.
GASOLINE SCOOTERS / ELECTRIC MOTORCYCLES / B2B PARTNERSHIPS
FROM FIRST ENQUIRY TO LONG-TERM COOPERATION
Support at every stage.
One clear starting point for your product, order and service enquiries.
Model & Configuration
Discuss your target market, intended use and product requirements. Review gasoline scooter specifications or electric motor and battery configurations before ordering.
Explore Our Products →OEM / ODM Enquiries
Share your logo, colors, decals and packaging requirements. Customization scope, artwork approval and order conditions are confirmed for each project.
Request a QuotePacking & Delivery
Discuss CBU, SKD or CKD options, destination requirements and shipping arrangements. Packing format and delivery schedule are agreed before production.
View The Process →Parts & Technical Enquiries
Send the model, vehicle identification and issue details for parts matching or technical review. Document and spare-part availability is confirmed by our team.
Request Support →
KIYOKI / FACTORY INSPECTIONQUALITY & DELIVERY
Clear specifications.
Coordinated delivery.
Align the product and export requirements early, so your team knows what to expect.
- Confirm the configurationModel specifications, colors, branding and packing requirements recorded before production.
- Coordinate inspection requirementsDiscuss pre-shipment checks and any buyer-specific checkpoints with our team.
- Review destination documentsConfirm the documents available for the selected model and destination. Certification is model- and market-specific.
HOW WE WORK TOGETHER
A straightforward cooperation process.
- 01
Tell Us Your Needs
Share your country, preferred models, estimated quantity and branding requirements.
- 02
Confirm The Plan
Review the configuration, quotation, packing, documentation and agreed order terms.
- 03
Production & Dispatch
Coordinate the confirmed production schedule, inspection and shipment arrangements.
- 04
Keep In Touch
Contact our team for parts identification, technical documents and service enquiries.
MOQ, lead time, payment terms and service scope are confirmed individually in the quotation or agreement.
AFTER-SALES & TECHNICAL SUPPORT
Help us understand.
We’ll help you move forward.
For distributor service enquiries, send the details below to our team. For locally purchased vehicles, contact your seller first for the applicable local service arrangements.
sales@kiyokimotor.comMon–Sat, 8:30–18:00 (GMT+8)
PRODUCT INFORMATION
The right information for your model.
Request the applicable document version for your confirmed vehicle configuration.
Specifications & Catalog
Review the published model details, or ask our team for the current specifications.
Browse Models →Use & Maintenance
Request the model-specific manual and maintenance guidance. Follow the supplied manual rather than a generic service interval.
Request A Manual →Parts Identification
Send the model, VIN and clear part photos to check compatibility and availability before ordering.
Request a QuoteCan I order motorcycles with my own brand?
Send your logo, color, decal and packaging requirements. The available OEM / ODM options, quantity requirements and artwork approval process are confirmed for your selected models.
Can you supply CBU, SKD or CKD?
Contact our export team with your model and destination. We will discuss the available packing format and any assembly or import requirements before the order is finalized.
What are the MOQ and production lead time?
These depend on the selected models, configuration, customization and order quantity. Please request a quotation for the current conditions and schedule.
How do I request spare parts or technical help?
Email or WhatsApp our team with the model, order reference, VIN where applicable, issue description and photos or video. For parts, include the part number if available.
What warranty applies to my order?
Warranty coverage, duration and claim procedures depend on the confirmed model, market and sales agreement. Request the applicable written terms before ordering. Local retail customers should consult their seller.
Which certificates and documents are available?
Availability varies by model, configuration and destination. Send your required document list for review. Do not assume every model has the same approval or certification.
LET’S START WITH YOUR REQUIREMENTS
Your next project starts with a conversation.
Tell us your market, model and quantity — or the service support you need.
Request a Quote